By SANTIAGO NUNEZ/Multimedia Editor with AUGUST FORMAN and KAYLEIGH SEVIER
Students among campus have reported long waiting lines at the University Center’s Chick-fil-A since the new semester started. In hopes of sharing their experiences with the new wait times, Talon staff reached out to several students
“Depends on the time, like right now not that long was like a couple minutes. When it’s packed, it’s like 30 to 40 minutes,” said freshman Cristian Barrera.
Barrera also stated that the wait times usually differ due to them having access to drive-thru lines at off-campus locations, whereas on-campus has to be at the register.
This was a common sentiment among students.
“We usually come after the gym, so it’s usually not that packed. Like right now, it’s probably 10 minutes,” said freshman Albion Dushaj.
Dushaj mentions how avoiding the rush saves him time. Outside of the rush, the waiting times are less costly.
He was not there alone as he had a freshman Jake Hallman who shared similar sentiments. Hallman mentioned how the waiting times differ between both the times you are attending the Chick-fil-A and the location you go to. Off-campus locations typically took less time, according to Hallman.
Explanation for Surge in Business
“We have a lot of challenges because a lot of this is brand new. The whole system is brand new. We’re just now doing breakfast for the first time,” said Davonte Williams, the senior supervisor of the on-campus Chick-fil-A.
The way they combat these new adversities is by staying positive and supporting the new staff.
“The lunch rush from about 11 a.m. until 1 p.m. is the most busiest; I would say everyday 2 p.m. to 3 p.m. kinda dies down,” Williams said.
Towards the end of the week, business dies down compared to the earlier weekdays.
“This Chick-fil-A has been here for 14 years, and the numbers that we’re doing now is like a bonus stage on expert difficulty that you didn’t know existed,” Williams said.
Williams attributes this newfound success to a revamped menu as well as a fresh remodeling of the establishment. The location was closed over the summer due to these change. Williams says students were eager to get their food from there once again.
What Does It Mean?
Students and staff are waiting in line longer than ever before. The change isn’t due to a loss in quality or a diminishing staff, but rather, an expansion within the location. The expansion has caused a noticeable rise in revenue and traffic for the Chick-fil-A.
